Customer support and purchase assistance.
Email the MetaBantrix support inbox
Contact MetaBantrix support with questions about a purchase, account, delivery, privacy request, or book edition.
metabantrix-support@agentmail.toPlease include the book or feature name, what you expected, what happened, and an order reference only if needed. For a missing book, mention its title and purchased format. Do not share a password, one-time code, complete payment-card number, private key, recovery phrase, identity document, or sensitive account data.
Books and purchased downloads
Say which title and edition you purchased, and whether checkout, receipt, delivery or opening the file failed. Keep your original receipt. A receipt or payment link does not by itself confirm that a download is ready.
Accounts and membership
Describe the access issue and the relevant plan. Keep your receipt if you were charged. Never email login secrets.
Forge, translations, accessibility and other MetaBantrix assets
Identify the feature, language, asset or page and what is not working. The wider estate includes literature, poetry, audio, creative lines, design and merchandising; this support route is not limited to books.
Privacy and account deletion
Use the subject PRIVACY REQUEST or ACCOUNT DELETION and avoid including sensitive identifying information in the first email. Any later ownership verification must use an approved secure flow.
Important: Messages are reviewed through this alternate mailbox. Payment, delivery, and response times are not guaranteed until confirmed.
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